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FAQs - Registration Information

How can I register?

You can register online here.

What is the minimum age to participate in Great Eastern Women's Run 2013?

There are different age requirements for the different race categories.

You have to be 13 years and above as of 2013 to participate in the 5km category of the race.
You have to be 16 years and above as of 2013 to participate in the 10km category of the race.
You have to be 18 years and above as of 2013 to participate in the 21.1km category of the race.

How can I make payment?

You can make payment by VISA or Mastercard through the online payment portal which you will be directed to after you've duly completed your registration.

What is my Great Eastern Policyholder discount code?

Please refer to the following for your Great Eastern Policyholder code*:

Replace the first 4 alphanumeric characters of your NRIC/ Passport with 4 capital ‘X' and key in the remaining characters of your NRIC/ Passport as your coupon code to enjoy the discount.

NRIC Coupon Code
S1234567A XXXX4567A
Passport Number Coupon Code
A98765432 XXXX65432


(E.g. NRIC Number: S1234567A coupon code becomes XXXX4567A, where ‘XXXX' is your first 4 characters of your NRIC.)

Please note that the policyholder discount code will only be valid until 21st July 2013, 2359hrs. There is strictly no extension of the Great Eastern Women policy holder rate past 21st July 2013, 2359hrs.

How do I make use of my Great Eastern Policyholder discount code ?

For all Great Eastern women policy holders, to enjoy the policyholder discount please follow the following instructions*:

  1. Select register with coupon.
  2. Enter your coupon code by replacing the first 4 alphanumeric characters of your NRIC/ Passport with 4 capital ‘X' and key in the remaining characters of your NRIC/ Passport. (E.g. NRIC Number: S1234567A, Coupon Code becomes XXXX4567A, where ‘XXXX' is your first 4 characters of your NRIC.)
  3. System will automatically reflect the policy holder rate upon checkout.
  4. In the event the discount is not reflected, please email us at info@greateasternwomensrun.com and we will assist you further.


Please note that the policyholder discount code will only be valid until 21st July 2013. There is strictly no extension of the Great Eastern Women policy holder rate past 21st July 2013, 2359hrs.

What is my Loyal Runner discount code (only applicable for 2012 Great Eastern Women Run runners)?

Your Loyal Runner discount code is your full NRIC/Passport number that was used for the race registration in 2012*.

Please note that the loyalty discount code will only be valid until 21st July 2013. There is strictly no extension of the loyalty discount past 21st July 2013, 2359hrs.

How do I make use of my Loyal Runner discount code?

All registrants of the Great Eastern Women's Run 2012 who register for the 2013 race will be entitled to a loyalty discount*.

Please follow the following instructions:

  1. Select register with coupon.
  2. Enter the coupon code field with your full NRIC/Passport number.
  3. System will automatically reflect the Loyal Runner rate upon checkout.
  4. In the event the discount is not reflected, please email us at info@greateasternwomensrun.com and we will assist you further.


Please note that the loyalty discount code will only be valid until 21st July 2013, 2359hrs. There is strictly no extension of the loyalty discount past 21 July 2013, 2359hrs.

How can I register for a group? (15 people or more)

Group registration discounts are only applicable to groups consisting of 15 people or more.
You can register in a group if you are registering for more than 15 persons. Group registrations are entitled to a *5% discount.

*Note that the discount is only applicable for early bird and normal periods.

For the steps on how to do a group registration, kindly refer to registration instructions here in the 'Register' section.

Is GST included in the registration fee?

Yes.

How will I know if my entry has been accepted?

You will receive a confirmation slip upon your successful registration.

Successful applicants will also be able to log in to the competitors' login area. In the login area, participants will be able to print out their race confirmation slips as well as edit their personal particulars should changes be required.

Note that you will need to produce your printed confirmation slip together with your NRIC/ Passport when you collect your Race Entry Pack at the Race Pack Collection.

Do I get a refund if I choose not to participate after registration?

The withdrawal and entry policy of the Great Eastern Women's Run 2013 is as follows:-

Withdrawal Policy

Withdrawal notifications must be in writing either by post or email. The date of withdrawal will be as postmarked on the envelope, or in the email header. Telephone and verbal messages of withdrawal will not be accepted.

Participants who withdraw before 10th October 2013 will receive a refund of 50% of the paid race fee. This refund will be credited back to the credit card used during the original entry. Payments made by cash will be refunded by cheque.

Refunds will be issued following the event or in each administration period.

There will be no refunds made for all withdrawals submitted after 1700hrs on 10th October 2013.

Please send your withdrawal letter to:

Withdrawal – Great Eastern Women's Run 2013
101 Lorong 23 Geylang
#07-04, Prosper House
Singapore 388399

Or email to info@greateasternwomensrun.com.

Can I make changes to my personal particulars after submitting my registration?

Yes. You can by logging in to change your particulars with your email and password here or send us an email at info@greateasternwomensrun.com.

Participants will not be able to change the following details:
- Race Category
- Date of Birth
- NRIC and Gender

All competitors are to make changes by 10th October 2013.

Can I change race categories after I have registered?

No.

Can I join multiple race categories?

No. Joining of multiple categories is not allowed due to safety issues.

Why have I not received my confirmation slip despite registering and making payment?

There could be several reasons:
- The email has been blocked by your mail server and/ or treated as spam.
- Your registration was not successful.
- Error in your email address.

Please check your registration status via the competitors' login on the Great Eastern Women's Run 2013 website, reconfirm your email address and resend the confirmation slip through the online tracking system.

If all the above fails, please call our hotline at +65 6340 4204 and provide the following information:
- Name
- NRIC/ Passport No.
- Race Category

Please allow at least 3-5 working days for investigation.

If I do not wish to withdraw from the race, can I transfer my registration?

No. Race entries are strictly non-transferable.